Honest answers to the questions prospects ask most.

SymplifyAI is a bilingual (EN/FR) AI consultancy based in Dieppe, New Brunswick. We help small and mid-sized businesses across Atlantic Canada adopt AI in a measured way. Our flagship engagement is a three-week AI Readiness & Opportunity Audit that delivers an ROI-ranked roadmap of where AI can move the needle. We then build the highest-leverage workflows ourselves (AI agents, custom GPTs, workflow automations, AI assistants) and train the team to own them.

Atlantic Canada small and mid-sized businesses, typically $3M–$50M in revenue, where the owner is involved in operations and the team is ready to actually adopt what we recommend. We have shipped engagements for health and wellness clinics, engineering services firms, real estate and property management, social media platforms for tradesmen, e-commerce, and professional services. If your business is mostly running on email, spreadsheets, and people clicking the same five tabs every morning, we're a fit.

A three-week paid engagement. We conduct stakeholder interviews and end-user interviews, map your business across three engines (acquisition, delivery, support), score 5 to 10 AI opportunities by ROI potential, and hand you a phased implementation roadmap. Deliverables include the Ops Canvas (a visual map of your business with friction tagged), the Opportunity Matrix (ranked opportunities), the Money Slide (ROI calculations per Quick Win), and the Implementation Roadmap. Most clients identify significant hidden annual leak before we build anything.

Investments are scoped from each engagement's roadmap. Our build engagements start at a minimum of $10K CAD, and bigger transformations run from there. We don't quote a build without first running the audit, because we won't know which workflows actually pay back until we measure them. The audit is a fixed-scope, fixed-fee engagement; details are shared on the discovery call.

Our roots and bilingual delivery are Atlantic-Canada-first, but we ship engagements anywhere in Canada and selectively beyond. The Maritime sensibility about practical, no-hype technology travels well.

Yes. We deliver every engagement in English or French, or a blend, depending on the team. Discovery interviews, workshops, deliverables, and training materials are all available bilingually. Pascal, the founder, is a native French speaker from New Brunswick.

Consulting means giving you the map: the ROI-ranked plan of what to build. Implementation means actually building it. Most AI agencies pick one. SymplifyAI does both, in that order. The audit produces the map, then we build the workflows that earned their spot. We don't recommend something we wouldn't ship ourselves.

Three things. First, senior operators only. Every engagement is shipped by people who have run businesses, not by juniors learning on the client's budget. Second, we measure before we build. We refuse to quote a workflow without first proving its ROI on the audit's Money Slide. Third, bilingual EN/FR delivery and an Atlantic-Canada-rooted understanding of what practical AI adoption actually looks like for an SME.

If your team is doing repetitive work, if handoffs between systems require human clicks, if you have documented SOPs (or could), and if the owner is involved enough to greenlight changes, you are ready. The audit is designed to confirm or deny this honestly. About 1 in 10 audits ends with us saying "don't build anything yet, fix this operational issue first." That's part of the value.

AI agents that take action across multiple tools (refunds, scheduling, CRM enrichment, sending emails). Custom GPTs trained on a company's own SOPs and product docs. Workflow automations connecting CRM, scheduling, billing, and comms tools. AI assistants for inbox triage, calendar ops, and follow-up sequencing. Conversational AI on websites and WhatsApp. The specific build is always chosen from the audit's ROI ranking, not from a fixed menu.

Most clients see the first Quick Win live within 90 days of the audit ending. By 6 months, manual busywork is typically cut 30–40 percent and the team is focused on growth-driving work instead of admin. By 12 months, operations stop being a constraint and become an asset.

Book a free discovery call at our contact page. We respond within two business days. The first call is a no-pitch conversation about your business and whether the audit is the right next step. If it is, we'll scope a start date. If it isn't, we'll tell you and recommend what we'd do instead.